Frequently asked questions

Every product shows a price and can be added to your cart and purchased online. For volume pricing on large orders, contact our team and we'll follow up quickly.

Yes — qualified businesses can apply for a net-30 credit account. See our Net-30 Terms page for eligibility and how to apply.

In-stock items typically ship within 1–2 business days. Made-to-order and configured pumps are scheduled and tracked. Full details are on our Shipping Policy page.

Unused items in original packaging can be returned within the window described in our Returns & Refunds policy. Custom-configured units may be non-returnable.

Use the Track Order page with your order number and the email you used at checkout to see current status.

Absolutely. Reach out through our Support page or the Sizing Help form, and our application engineers will help you size the right pump for your system.